Privacy Policy – Pitch Prep
Effective Date: December 18, 2025
Introduction
PitchPrep ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. We want to ensure you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, and disclose information when you use our web and mobile applications (collectively, the "Service").
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your email address and any other information you choose to provide.
- Payment Information: When you make a purchase, we collect subscription and billing-related information through our secure payment processor (Stripe). Payments are processed by Stripe; we do not store credit card information.
- Content: We store the pitch decks and recordings you upload to our service.
Automatically Collected Information
- Device Information: We may collect information about your device, operating system, browser, and IP address.
- Log data including IP address, browser type, pages viewed, and timestamps
- Usage Data: We collect information about how you use our service, including pages visited and features used.
Cookies and Similar Technologies
- Cookies, local storage, and similar technologies are used to maintain sessions, remember preferences, and improve the Service
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Manage accounts and subscriptions
- Process payments and manage subscriptions
- Send you important updates about your account
- Respond to your inquiries and support requests
- Analyze usage patterns to improve our service
- Comply with legal and regulatory obligations
Sharing of Information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: third-party vendors that support our operations, such as:
- Stripe (payment processing)
- Amazon Web Services (hosting, storage, and infrastructure)
- Legal requirements: when required to comply with applicable laws, regulations, or legal processes, or to protect our rights and users
Data Storage and Security
- Your data is stored securely using industry-standard encryption
- We use AWS services for secure data storage
- We implement appropriate technical and organizational measures to protect your data
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Canada (PIPEDA)
If you are located in Canada, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent to certain uses of your information, subject to legal or contractual limitations
United States
If you are located in the United States, including California, you may have the right to:
- Request information about the personal data we collect
- Request deletion of your personal information, subject to applicable legal exceptions
Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
The Service integrates with third-party services. Your use of those services is subject to their respective privacy policies:
Children’s Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the Service with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email: privacy@shelleymontreuil.com
